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FAQ

Q. I want to cancel my order.

Due to our system, we generally cannot accept cancellations for personal reasons. Thank you for your understanding.

Q. I forgot to enter a coupon code. Can it be applied afterwards?

Due to our system, coupon codes cannot be applied to orders after payment is completed.

Q. I want to change my payment method.

The payment method cannot be changed after payment is completed. Thank you for your understanding.

Q. Do you ship overseas?

We currently ship within Japan only.